Phoenix Enterprise Centre, Phoenix House, 3 - 5 Jacktrees Road, Cleator Moor, Cumbria, CA25 5BD | Tel: 01946 813 555

Advice and Guidance at PEC

Phoenix Enterprise Centre delivers a free, confidential and independent Advice and Guidance service offering Digital Access, Advice, Food and Support available to all Copeland residents who are currently unemployed, at risk of redundancy, or claiming working-age benefits. The service aims to assist clients in securing a better financial situation for themselves and their families through our grant-funded DAAFS project aimed to give Copeland residents without an internet connection or digital abilities the opportunity to access online job search, check for benefit support and update their online information. We have established three IT Outreach Centres in Cleator Moor, Whitehaven and Millom. Every week our team are present at scheduled hours at each centre and works with partner organisations to provide the support needed by tour clients.


Active Job Search Zone and Outreach Centres

Our services operate from three IT computer suites which are situated at;-

Harbour Youth Project, Whitehaven Town Centre 
Monday, Tuesday & Wednesday – 9:30 am – 1:00 pm

Phoenix Enterprise Centre, Cleator Moor
Tuesday – Thursday – 9:00 am – 4:00 pm

The Millom Community Hub, Millom 
Friday – 10:00 am – 3:00 pm


The Services we provide

We offer free and confidential help with;-

  • Search and apply for jobs/training
  • Set up an email account
  • Register, set up and maintain their Universal Credit accounts
  • Create, store and distribute their CV
  • Comply with DWP Claimant Commitment requirements to avoid sanctions
  • Phones are available for those who need to call DWP/Employers etc

The Advice & Guidance team also offer Food delivery to clients who are struggling to afford shopping for themselves and their families. If you are claiming benefits, waiting for benefit payments, have been made redundant, trying to cope with debt or working on a low income you could be eligible for a FREE food delivery. To find out if you are eligible get in touch with our Advice & Guidance team. Our service is confidential and is offered on a One-to-One basis.


Contact Advice & Guidance

For more information get in touch.

Call or Text: 07388 996202

Telephone: 01946 813 555 (Monday to Friday, 9:00 am – 4:30 pm)




Our Funders

Copyright © Phoenix Enterprise Centre 2024. All rights reserved.

Phoenix Enterprise Centre, Phoenix House, 3-5 Jacktrees Road, Cleator Moor, Cumbria, CA25 5BD - Tel: 01946 813 555

Phoenix Enterprise Centre CIC Ltd. Company registration number 01897176