DAAFS

Digital Access, Advice, Food and Support

The Advice and Guidance team at PEC delivers a free, confidential and independent Advice and Guidance service – DAAFS. The project is available to all Copeland* residents who are unemployed, at risk of redundancy, or claiming working-age benefits.

Its purpose is to offer support and guidance to people who have no or little experience in navigating government formfilling digitally, do not themselves have access to a computer and internet, or do not know what benefits they potentially are eligible for.

The DAAFS Services on offer:

• Searching and applying for jobs
• How to find and apply for training
• Setting up a personal email account
• Register, set up and maintain a Universal Credit account
• Create, store and distribute job-seekers CV’s
• Comply with Department for Working Pension (DWP) Claimant Commitment requirements to avoid sanctions
• Access to telephones for those who need to call DWP, Employers, etc.
• Thrift Hub Food Pantry

Active Job Search Zones

We operate out of three separate IT Suites which are situated at:-

• Harbour Youth Project, Whitehaven Town Centre – Monday, Tuesday & Wednesday  – 9:30 am – 1:00 pm
• Phoenix Enterprise Centre, Cleator Moor – Tuesday – Thursday – 9:00 am – 4:00 pm
• The Millom Network Centre, Millom – Friday – 10:00 am – 3:00 pm

Food Pantry

The Phoenix Business Centre food pantry operates from a unit within Phoenix Enterprise Centre (PEC) and operates with the financial support of the DAAFS project. Through coordination from a PEC member of staff and a fantastic team of volunteers, we pack and deliver food parcels to people who find themselves in financial distress, unable to provide food for their families.

We also receive donations for the food pantry through the generosity of local people, businesses and the tenants of Phoenix Enterprise Centre.

Contact us

Call on 01946 813 555 or 07388 996 202

Email advice@phoenixenterprisecentre.co.uk

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Phoenix Enterprise Centre Advice and Guidance team operates with funding from NDA, Copeland Community Fund and Cumberland Council