Phoenix Enterprise Centre, Phoenix House, 3 - 5 Jacktrees Road, Cleator Moor, Cumbria, CA25 5BD | Tel: 01946 813 555

Millom Announcement

Phoenix Advice and Guidance are making a move in Millom

Effective April 1, 2024, Phoenix Enterprise Centre Advice and Guidance Team is pleased to announce a change in the day they will be providing confidential free support to residents in Millom and the surrounding areas. To better serve the community, the team will now be present every Tuesday from 10:30 a.m. until 3:00 p.m. at our I.T. Centre within Millom Community Hub which also houses the library.

“We are excited to announce this change in schedule to better accommodate the needs of the Millom community,” said Grace Starkey, Lead Advice and Guidance worker with the Advice and Guidance Team. “By shifting our presence from Fridays to Tuesdays, we hope to make it easier for residents to access the support and assistance they require for their employment and financial support.”

This move aims to ensure that residents in Millom have access to accredited face-to-face support on a one-to-one basis. The Phoenix Advice and Guidance Team offer assistance with various crucial matters including Universal Credit, job search support, benefit evaluation, and assessment services. Additionally, help is also readily available for low-income families seeking guidance and support to steer them through the cost-of-living crisis. Clients can also make free use of the on-site computers and internet connection.

The Phoenix Advice and Guidance Team is committed to providing confidential and compassionate assistance to all individuals within the former Copeland area seeking help. Whether it’s accessing support services for low-income families, navigating the complexities of job searching, or understanding benefit evaluations, the team is dedicated to making a positive impact on the lives of Millom’s residents.

Millom IT Room
Millom I.T. Centre
Millom Community Hub

For more information or to schedule an appointment, please contact Advice and Guidance on 07388 996202, or email

The Advice and Guidance support is part of Phoenix Enterprise Centre’s three-year Digital Access, Advice and Food Support (DAAFS) project which was set up in September 2022 providing some of the most vulnerable people across West Cumbria with a wide range of support delivered from PEC’s three I.T. Centres in Whitehaven, Cleator Moor and Millom, offering residents access to:

  • a qualified, quality assured Advice and Guidance service.
  • free access to computers and the internet to search, apply for, and maintain Benefits and Jobs.
  • Referrals to a range of Partner Organisations (Citizens Advice Copeland, Credit Unions, Social Prescribers etc).
  • Access to food for Copeland residents in financial distress struggling financially to provide food for their families.

The DAAFS project is funded by National Decommissioning Authority, Copeland Community Fund, and the former Copeland Borough Council (Cumberland Council)

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Phoenix Enterprise Centre, Phoenix House, 3-5 Jacktrees Road, Cleator Moor, Cumbria, CA25 5BD - Tel: 01946 813 555

Phoenix Enterprise Centre CIC Ltd. Company registration number 01897176