Phoenix Enterprise Centre, Phoenix House, Jacktrees Road, Cleator Moor, Cumbria, CA25 5BD | Tel: 01946 813 555

Advice and Guidance

Phoenix Enterprise Centre provides a free and independent advice and guidance service which is accredited by the Guidance Accreditation Board with the matrix quality standard.

This service is available to Copeland residents who are unemployed, at risk of redundancy or benefit dependent. We have venues in Cleator Moor, Whitehaven Town Centre, Egremont and Millom. If you are looking for employment or need to keep your Universal Credit account up to date, as well as training opportunities and need supported access to computers to compete in this digital age please contact us.

We can help with

  • CV preparation
  • Cover letters
  • Application forms
  • Interview techniques
  • Identifying training needs
  • Registration / Maintenance of Universal Job Match accounts

For more information call the advice and Guidance team on: 01946 813 555009 Grace Starkey

Grace – Lead Advice and Guidance worker said

“As we enter 2017 it’s all change again at Phoenix Enterprise Centre, with the completion of the CCoDe + project and the start of the Copeland Full Service Project and with all the benefit reforms and the introduction of Universal Credit Full Service, Phoenix Enterprise A & G Staff are busier than ever, but our clients can expect the same warm welcome from our staff that we have always provided.

Our priority is to ensure our client’s understand all the new Universal Credit systems and are enable to maintain the UC journals and keep in touch with their Job Centre Work Coaches. Assisting some of our communities more vulnerable job seekers as well as still providing Advice & Guidance to our Core Project clients.

We also have a women’s project “SeeSaw” that is working more intensely on a one-to-one and group session basis with women who have been out of work for some time, helping them develop much needed IT skills, confidence and motivation, this course runs on a rolling programme and clients can join anytime for 6 weeks.

We always aim to ensure all our clients receive the time and tailored support they need.”

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Copyright © Phoenix Enterprise Centre 2017. All rights reserved.

Phoenix Enterprise Centre, Phoenix House, Jacktrees Road, Cleator Moor, Cumbria, CA25 5BD - Tel: 01946 813 555

Phoenix Enterprise Centre CIC Ltd. Company registration number 1897176